When Your Employee Tells You They’re Burned Out

Burnout is affecting both leaders and employees — and contributing to a talent shortage that’s challenging and costly to navigate. It can be challenging for even the most enlightened managers to have conversations about employee burnout while managing the needs of the business. The author offers five steps to take when an employee comes to you expressing burnout: 1) Treat their concerns seriously; 2) Understand their experience of burnout; 3) Identify its root causes; 4) Consider short- and long-term solutions; and 5) Create a monitoring plan.