The Americans With Disabilities Act (ADA) requires covered entities to make “reasonable modifications” in their policies, practices, or procedures when necessary to accommodate people with disabilities. Many individuals with disabilities use a service animal to conduct their daily life activities. Thus, businesses that have a “no pets” policy generally must modify the policy to allow “service animals” into their facilities.
Home > Federal Law Articles > Disability Discrimination > General (ADA) > Service Animals and the ADA – Part IV