Managing a Top Performer Who Alienates Their Colleagues

Managing a dominant personality is a challenge, especially if they’re alienating their colleagues. For starters, you need to provide some tough feedback. Tell this person how they’re perceived, and explain the consequences of their behavior. Say, “In order to live up to your talents, you must learn to behave differently. Otherwise, you won’t accomplish your goals.” Next, you need to coach and help your aggressive star develop empathy. Engage your employee in active inquiry by asking them to step into the shoes of their peers. Ask them to consider their colleagues’ perspectives and viewpoints. Say: “What matters to this person on your team? What is that person’s biggest concern? Is there any common ground?” Your objective is to foster social and self-awareness.