Leaders Assume Employees Are Excited About AI. They’re Wrong.

A new survey reveals a striking perception gap: Executives believe their workforce is informed and enthusiastic about AI, while most employees report confusion, anxiety, and limited involvement in key decisions. Organizations that bridge this divide—by listening closely, communicating transparently, and co-creating solutions—are dramatically more likely to achieve meaningful adoption and impact. The data shows that employee-centric companies are seven times more likely to be AI-mature, proving that the path to technological transformation runs directly through the workforce experience.