Keeping Retail Employees Engaged With Emotionally Intelligent Leaders

Although the federal COVID-19 Public Health Declaration officially proclaimed the pandemic over nearly a year ago (on May 11, 2023), many employers, especially those in the retail industry, continue to feel the pandemic’s impact. A rising number of former employees have chosen not to return to the retail workplace at all. Indeed, trends show a falling number of workers in retail. Positive employee engagement can be part of reversing the trends.