Diligent and well informed employers know that it is the best practice to engage in an individualized assessment of a requested accommodation. Sometimes an employer may be tempted to refuse to discuss an accommodation because it doesn’t believe that the request is reasonable or because the employee is not “qualified.” It should resist the temptation.
Home > Federal Law Articles > Disability Discrimination > Reasonable Accommodation > Employers Should Engage In the Interactive Process Even If They Believe the Employee Is Not Qualified.