EEOC Alters Mediation Process Under New Temporary Program

Equal Employment Opportunity Commission Chair Janet Dhillon announced a pilot program to change aspects of the agency’s mediation program, including expanding the types of worker bias allegations that are eligible for the process.

The workplace civil rights agency uses mediation to resolve disputes under an alternative process to litigation, and existing procedures limit the kinds of discrimination allegations that qualify.

The pilot Dhillon unveiled Tuesday makes more worker allegations eligible for mediation—a move criticized by the sole Democratic commissioner on the agency’s leadership panel. The program also introduces more technology into the process, “to hold virtual mediations,” the agency said ...