AI Is Changing How We Learn at Work

As artificial intelligence rapidly transforms the workplace, it is also reshaping how people learn, develop expertise, and form their professional identities. Although gen AI promises to accelerate learning and boost productivity, it risks undermining the very experiences that foster mastery, deep thinking, empathy, and personal agency. The challenge for leaders is to ensure that amid this transformation, organizations deliberately preserve the human experiences—struggle, choice, and interpersonal connection—that are vital for true development and flourishing.