It might seem anathema to those who believe the “customer is always right,” but there is plenty of evidence that happy employees lead to happy customers—and greater sales.
Archives for July 28, 2024
Study Finds That AI Is Adding to Employees’ Workload and Burning Them Out
But executives still think it’s going to be a magic bullet.
Apple agrees to 10% pay hike over 3 years in first-ever union contract with store employees
Apple has reached a tentative collective bargaining contract with the first unionized company store in the country.
Tech Companies Can’t Find Good Employees, and It’s Their Own Fault
Doubling down on hiring practices that don’t work usually still doesn’t work.
Are Superstar Employees Worth It?
The answer is yes—but only if leaders understand how their value changes over time
‘A victory for generations to come:’ Puerto Rico bans hair discrimination
Puerto Rico’s governor signed a law on Wednesday that prohibits discrimination against people wearing Afros, curls, locs, twists, braids and other hairstyles in the racially diverse U.S. territory.
Bosses are increasingly forcing workers back into the office – but evidence suggests it could backfire
Tesco, Boots and Barclays have joined the growing number of companies trying to force employees back to the office after several years of remote working that began with the pandemic. They’re likely to be in for a battle.
How To Respond To Injustice At Work
Things can be especially difficult for marginalized and system-impacted people who work in toxic environments.
Arianna Huffington’s No. 1 Hiring Rule to Create a Happy Workplace Is Pure Genius
Huffington’s personal rule will also keep your good employees from jumping ship.
Florida Judge Permanently Blocks Workplace-Training Portion of DeSantis’s Stop WOKE Act
A federal judge in Florida on Friday permanently blocked a key part of Governor Ron DeSantis’s anti-woke legislation that would have banned diversity- and race-related training in private workplaces.
The Unintended Consequences Of California’s $20 Minimum Wage For Fast-Food Workers
California officials are reportedly considering a further increase to the recently implemented $20 minimum wage for fast-food workers.