From my experience conducting such programs, Case Studies are much more effective than videos in conveying the message and in obtaining a sense of the perceptions of participants. The Case Studies used include those where UNLAWFUL harassment has occured and those where UNLAWFUL harassment has not occured. When asked, via Case Studies, whether a certain scenario is or is not Prohibited Harassment, you’ll hear the perceptions and misunderstandings of the participants—be they non-management or management. And, you’ll learn that the term “hostile work environment” is used to describe any situation that the person does not like, whether is is UNLAWFUL or not. Then you have the opportunity to deal with those misperceptions.