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Article Index » human resources » job performance
Report Link Managing Whiners and Complainers: How to Handle Disgruntled Employees.
Fisher & Phillips, LLP - November 19, 2009
Almost every workplace has one - the disgruntled employee who frequently complains to supervisors and co-workers.
Report Link But I Received a Glowing Performance Review!
Elarbee, Thompson, Sapp & Wilson, LLP. - November 17, 2009
In order to weather the dire state of the economy, many employers have been forced to eliminate and/or consolidate positions in an effort to reduce costs. Inevitably, when positions are eliminated and employees are laid off, questions arise regarding the legality of the employment decisions. In this regard, far too often, employers’ efforts to defend lay off decisions are complicated by incomplete, inaccurate performance reviews.
Report Link Will Cleaning Windows Improve Employees’ Morals?
Young Conaway Stargatt & Taylor, LLP - November 09, 2009
BYU researchers claim that improved morality can be linked to Windex. No kidding. Kate Liljenquist and her team tested individuals’ reactions when introduced to a room that smells like Windex, the popular blue window cleaner.
Report Link EVALUATING PERFORMANCE BASED ON SUBJECTIVE CRITERIA.
Shaw Valenza LLP - November 04, 2009
Performance evaluations and performance improvement forms, such as warnings, receive more scrutiny during employment litigation than during employment. When the employment relationship has decayed to the point that a lawsuit occurs, employment lawyers scour annual reviews, disciplinary records, and contemporaneous supervisors’ notes for evidence.
Report Link What Can Employers Learn From Obama and the Nobel Peace Prize?
Young Conaway Stargatt & Taylor, LLP - October 16, 2009
What Can Employers Learn From Obama and the Nobel Peace Prize?
Report Link Job Survival Advice: Don't Fear the Whitewater.
Knowledge@Wharton (Reg Required) - December 01, 2008
Change is the new status-quo, and success at work will require agility, talent and the ability to learn from -- rather than fear -- failure, according to Gregory Shea, adjunct professor of management at Wharton, and business writer Robert Gunther. The two recently co-authored a book titled, Your Job Survival Guide, a Manual for Thriving in Change. In an interview with Knowledge@Wharton, the authors compared the economy and job market to a whitewater river in which every kayaker is certain to spend a significant part of the journey under water.
Report Link Politics in the Workplace: The Heat Is On.
Fisher & Phillips, LLP - October 03, 2008
As the November 4th Presidential election approaches, so too does the unavoidable political discourse. Invariably, the discussion finds its way over to the water cooler, creating a politically charged environment rife with disruption. Workplace friction imposed by emotionally contrasting viewpoints often leads to a corresponding decline in morale. As the distractions increase, productivity inevitably suffers.
Report Link Not What, Not How, but Who? Western Companies Face a Worldwide Talent Crunch.
Knowledge@Wharton (Reg Required) - September 23, 2008
Faced with an aging workforce and a growing demand for skilled workers in emerging markets like China and India, companies in the West are grappling with a talent crunch of unprecedented scope. According to experts at Wharton and The Boston Consulting Group, firms are increasingly questioning their workforce requirements and quality, training and development, and wage levels. Responses include over-hiring to meet future needs, upgrading training in concert with universities and in-house corporate schools, and extracting greater productivity through innovation.
Report Link Bringing a Knife to a Gunfight: The Problem of Under-trained Supervisors.
Fisher & Phillips, LLP - August 05, 2008
In a culture of empowerment, where so many employers strive for a leaner, flatter management hierarchy, supervisors are increasingly called upon to make risky, potentially costly personnel decisions. This is an especially dicey responsibility during tough economic times, when disgruntled former employees are having a more difficult time finding work. Unless they have enough training to know when and how to seek assistance, these supervisors are flirting with disaster.
Report Link Generation Y @ Work: Part 1.
Fisher & Phillips, LLP - August 04, 2008
An estimated 80 million members of Generation Y have joined the American workforce. These youngsters, born after 1980, present new challenges for employers. One of these is the Gen Y mindset that they are one-person enterprises entitled to sell their work experience, and the proprietary information they can gather, to the next highest bidder. Another is their willingness to change jobs often and with little notice.
Report Link Economics for Humans: Tyler Cowen on Using Incentives for a Better Life
Knowledge@Wharton (Reg Required) - December 07, 2007
Are most employers, then, squashing the natural motivations people have to work hard? Is there sometime wrong in focusing too much on salaries as an incentive?
Report Link Waking Up on the Wrong Side of the Desk: The Effect of Mood on Work Performance.
Knowledge@Wharton (Reg Required) - August 22, 2006
You know how it goes: A traffic jam blocks your way to work. A rude driver swerves in front of your car and you spill that just-purchased café latte into your lap. You arrive late, in a lousy mood. From there, the day just goes downhill and your workplace performance falls to pieces.
Report Link Heading for the Fast Track? New Studies Examine Who Gets Promoted and Why.
Knowledge@Wharton (Reg Required) - August 16, 2005
Even as two big labor unions decided this week to defect from the AFL-CIO, claiming that it had failed to stop declining union membership or push hard enough for labor reform, debate about the alchemy of promotion -- who gets it, when and why -- animated a recent conference at Wharton organized by the School's Center for Human Resources. Labor economists and human resource specialists attending the conference, entitled "Careers and Career Transitions: New Evidence for a New Economy," tackled a number of issues, including whether or not a "fast track" really exists, the effect of corporate restructurings on professional advancement and the likelihood of promotion for insiders vs. recent outside hires.
Report Link Goal setting and Cheating: Why They Often Go Together in the Workplace.
Knowledge@Wharton (Reg Required) - July 27, 2004
From childhood on, individuals are told that setting goals for themselves will make them more successful in whatever they set out to do - whether it's win tennis games, ace their exams or become CEO of their company. But goal-setting also has a dark side to it, according to a recent research paper by a Wharton faculty member and two colleagues. In addition to motivating constructive behavior, goal setting - especially if it involves rewards such as bonuses or perks - can also motivate unethical behavior when people fall short of the goals they set or that are set for them.
Report Link a primer on 360-degree feedback.
Fredrikson & Byron, P.A. - December 01, 2000
Discusses "360-degree" performance review model, which (unlike a traditional model) involves obtaining job perforamnce feedback from supervisors, co-workers, clients, etc.

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